Mallory Drumm
Account Associate; Ontario
Bio: Mallory Drumm serves as an account associate at American Global, based in the Oakville office. She brings more than 14 years of experience across multiple industries, where she has held roles including business development manager, regional manager, and manager of special projects, building a strong background in client service, operations, and project coordination.
- In her current role, Mallory supports account managers and account executives by ensuring the seamless execution of key administrative and operational functions.
- Her responsibilities include issuing certificates of insurance, managing invoicing, tracking projects and tenders, and maintaining accurate data across multiple systems.
- Known for her strong organizational skills, attention to detail, and customer-first mindset, Mallory plays an important role in maintaining efficient workflows and supporting the evolving needs of American Global’s construction insurance clients.