Joann Zhou
Account Manager; Ontario, Chartered Insurance Professional (CIP), Insurance Institute of Canada; Construction Risk and Insurance Specialist (CRIS), IRMI. Currently pursuing the Canadian Risk Management (CRM) designation
Bio: Joann Zhou is an insurance account manager at American Global, known for her strong technical competence, client-first mindset, and commitment to service excellence. Recognized for her attention to detail and organizational strength, Joann supports clients by coordinating tailored insurance and risk management solutions that meet evolving business needs.
- In her role, she plays an important part in the coordination, accuracy, and delivery of insurance programs, collaborating closely with underwriters, contributing to client proposals, and helping manage specialty programs such as Master Builder’s Risk and Master Wrap-Up programs for one of Canada’s largest general contractors.
- Prior to joining American Global, Joann gained extensive experience managing a diverse portfolio of mid-market accounts across industries, including construction, real estate, professional services, warehousing, and wholesale at BrokerLink, a subsidiary of Intact Financial Corporation.